Function wise
The broad range of services that can be offered for your Logistics & Forwarding business are below
- Customer file and debtor file administration
- Customer helpdesk e-mail query support
- Booking desk phone
- Booking desk email / EDI / Web / Mobile
- Booking confirmation and equipment dispatch
- Pre-advice / arrival notification
- Rate quotes
- Service contract/rate agreement creation and maintenance
- Lead generation
- Tariff and contract filings
- Freight bookings
- SEO campaign management support
- Sales reports
Exports
- BL manifesting, update and corrections
- Advance manifest information along with other customs and port compliances
- Freight audit
- Billing and invoicing
- Vessel closures
Imports
- Import data quality process/ checks
- Arrival notifications
- IGM filings with customs
- Delivery order issuance
- Freight audit
- Vessel schedules
- Vendor management-vendor file administration
- PO management support
- EDI management support
- Inbound and outbound trans-shipment
- Maintenance and repairs
- Vessel performance reports
- Accounts payable
- Accounts receivables
- General ledger / Bank reconciliation
- Vendor helpdesk
- Credit and collections
- Agency reconciliations
- Detention and demurrage reporting
- Cost reporting and audit
- Management reporting
- Monthly closing / Quarterly / Yearly closing
- Treasury reporting
- Management reporting
- Pay-roll management
- Agency audits
- T&E
- Disbursement accounting
- Financial planning and analysis