Today’s logistics and freight forwarding industry is growing faster than ever due to the steady growth in global trade, demand for faster deliveries, and stricter regulations. And while there are plenty of third-party logistics (3PL) providers that offer freight forwarding services, you must choose what’s best for you.
If your organization is looking to streamline its logistics operations, improve efficiency, and reduce costs, it may be time to consider investing in a logistics BPO partner. A specialist logistics BPO company, like Axe BPO, can not only help you streamline your processes but also avoid costly mistakes that could cost you so much money.
Here are 8 ways logistic BPO services can help you improve your freight forwarding:
Consolidate your freight forwarding services
One of the first things that a logistics BPO partner will do when starting to help you improve your freight forwarding is to take a look at all of your existing vendors to see if it makes sense for your business to consolidate all of your freight forwarding services into one vendor.
If your company is currently relying on several different vendors for things like customs house broker services, inland transportation and freight forwarding, and international transport, it could be causing a lot of inefficiencies. To avoid this, a smart logistics BPO partner can take a look at all of your companies and their services and determine if they are a good fit for your business and can provide you with the services you need.
Establish a single-window warehouse management system
Another major inefficiency that many companies deal with is multiple warehouses being used to store goods. When goods are being shipped, there is often a disconnect between the purchase order and the shipping order, which can cause goods to be stocked in the wrong warehouse. Or, if goods are being transferred between warehouses, there could be a disconnect between the receiving and shipping of the goods. These disconnects can not only result in inefficiencies but also added costs, missed delivery dates, and unhappy customers.
An efficient logistics BPO partner can help you centralize your warehouse management systems and establish a single-window warehouse management system that will help you manage everything from a single platform. This will allow you to better track and manage orders, more easily transfer goods between warehouses, and more easily identify items that need to be re-stocked.
Improve your supply chain visibility
In addition to helping you manage your warehouse operations, a logistics BPO partner can also help you increase your supply chain visibility. As a logistics BPO partner, you may be able to identify inefficiencies in your supply chain, or you may be able to discover that you don’t have enough visibility to make informed decisions about your customers.
A logistics BPO partner can help you identify areas in your supply chain that need improvement and provide you with the tools and resources you need to solve those problems. They can also help you collect data about your customers and their needs and use that data to help you make better decisions about the future of your supply chain.
Help you select the right shipping partner
Depending on the exact nature of your freight forwarding services and the industry you operate in, you may need to partner with a shipping company to transport goods. In some cases, you may also need to partner with a customs house broker to process shipments that require special documentation and clearance. If you are outsourcing some or all of your freight forwarding services, you will want to make sure the shipping partner you select is not only efficient but also has the right experience handling your kinds of shipments.
A logistics BPO partner can help you select the right shipping partner that can help you meet your service levels and customer requirements.
Help you manage shipment tracking and invoicing
One of the most time-consuming tasks for many companies is tracking shipments and managing the invoicing. If your company is not responsible for customs house broker services, you may need to manually track the progress of your shipments and then manually generate and send your invoices.
A logistics BPO partner can help you manage many of these manual tasks and simplify the process of managing your shipments. This way you have an efficient system in place that allows you to send your customers tracking information, you may be able to receive shipment information directly from your shipping partner, or your logistics BPO partner may be able to make sure your invoice is sent to your customer.
Help you integrate all of your logistics partners
As you work to improve your freight forwarding, you may find that you need to partner with other companies to help you streamline your processes and improve your supply chain management. You may want to outsource your customs house broker services or you may want to outsource your inland transportation services. Or, you may want to work with a third-party logistics company to manage your warehousing and distribution operations.
Whatever services you decide to outsource, you will want to make sure they integrate with the rest of your business and with the logistics BPO partner you have chosen to help you improve your freight forwarding. A logistics BPO partner can help you integrate all of the services you have outsourced into a single platform so you can easily view and manage all of your operations from one place.
Help you streamline your internal processes
In addition to helping you manage your external logistics services, a logistics BPO partner can also help you streamline your internal processes. If you have multiple departments working with your external logistics partners to track shipments, download data, or send shipments, there may be multiple points of inefficiency.
A logistics BPO partner can help you centralize some of your processes so that data is easily shared between your departments, information is easily downloaded, and shipments are easily sent to your logistics partners.
Help find ways to further optimize and streamline your operations.
Finally, a logistics BPO partner can also help you find ways to further optimize and streamline your operations. Whether they are helping you improve your existing systems or find ways to improve them, they will be able to identify areas of your business that could use some improvement. For example, they may recommend that you create more standardized procedures or that you create a more centralized control system.
Conclusion
Logistics BPO services can help you improve your freight forwarding in a number of ways. They can help you to consolidate your freight forwarding services, establish a single-window warehouse management system, improve your supply chain visibility, help you select the right shipping partner, automate shipment tracking and invoicing, streamline your internal processes, and help find ways to further optimize and streamline your operations.
If your business is dealing with growing freight volumes, it may be time to consider investing in a logistics BPO partner. Axe BPO can help you manage your logistics operations and improve your freight forwarding. With our 16 years of logistics experience & unmatched expertise, you’ll always be one step ahead of your competition in such a competitive niche.
For more information, write to us at enquiry@axebpo.in or call on +91-98406 25739
